Analyze all kinds of customer feedback with AI-powered thematic clustering, summarization, and sentiment analysis. Start your exclusive 30-day free trial today.
The flexible research platform for:
From customer interviews to NPS feedback, never miss a key insight.
Upload, transcribe and store your customer data from any text, video or spreadsheet format, wherever you work.
Integrates with Google Meet, Zoom and Microsoft Teams.
Find key themes within data by tagging, grouping and affinity mapping with your team in one platform that scales with your research.
Identify sentiment with machine learning that automatically tags sentences for you in over 12 different languages.
Align stakeholders around the most important problems to solve with auto-generated highlight reels and beautiful insight reports.
Share reports wherever your team works with powerful integrations (Notion, Slack, Confluence, Drive and more).
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Qualitative data can be messy. Bring structure by housing your customer data in one repository.
Link every piece of evidence back to raw data and video highlights.
Find what you need, when you need it with global search across all your projects.
An advanced speech engine for reliable transcripts across topics, industries, and accents.
Create custom fields to organize data by key attributes like name, age, and more.
Import content from Google Drive and Zoom, and embed Figma, Miro, and more.
Machine learning automatically tags sentences for you in over 12 different languages.
Evolve your tags as you analyze with controls like copy, move, and merge.
Standardize how you conduct customer interviews, usability testing, and more.
Control who can manage, view, and edit projects with granular project permissions.
Tell a compelling narrative with multi-column layouts, videos, images, and sticky notes.
Invite unlimited stakeholders to consume your customer insights at no extra cost (on some plans).
Start with a template and modify it however you need.
With Dovetail, Kickstarter was able to automate manual tasks like the video transcription process and speed up other tasks like tagging and finding themes. The structured workflow cultivated more direction on tagging and extracting quality insights. Now there’s an intuitive, speedy, and organized tool that new starters find easy to learn and follow, empowering them to contribute from day one. Kickstarter has found that the tool encourages the team to conduct more prosperous and reliable research than they would without it.
Kickstarter
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Kickstarter
