Lenny listeners—turn customer data into better product decisions

Use our powerful analysis tools to transform customer data into living insights that power product development. No credit card required, sign up free today.

The flexible research platform for:

Analyze anything

Upload anything—from customer interviews to product feedback—in any format. Tag key themes within data, uncover patterns, and capture insights—all within one tool.

ux diary study tool

Ditch spreadsheets

Store your insights and files in one searchable hub, purpose-built for researchers. Never lose your research, ensure you always have context, and share with one click.

Share insights with your team

Empower your team to put the customer first. Surface research insights where your team works thanks to integrations with Google Drive, Zoom, Slack, and more.

Try for free

Power features

Accurate transcripts

An advanced speech engine for reliable transcripts across topics, industries, and accents.

Structured data

Create custom fields to organize data by key attributes like name, age, and more.


Import content from Google Drive and Zoom, and embed Figma, Miro, and more.

Sentiment analysis

Machine learning automatically tags sentences for you in over 12 different languages.

Tag boards

Evolve your tags as you analyze with controls like copy, move, and merge.

Project templates

Standardize how you conduct customer interviews, usability testing, and more.

Access control

Control who can manage, view, and edit projects with granular project permissions.

Flexible editor

Tell a compelling narrative with multi-column layouts, videos, images, and sticky notes.

Unlimited viewers

Invite unlimited stakeholders to consume your customer insights at no extra cost (on some plans).

For researchers, PMs, designers, and everyone in between

Start with a template and modify it however you need.

“Keeps research super organized and helps me work more efficiently”

With Dovetail, Kickstarter was able to automate manual tasks like the video transcription process and speed up other tasks like tagging and finding themes. The structured workflow cultivated more direction on tagging and extracting quality insights. Now there’s an intuitive, speedy, and organized tool that new starters find easy to learn and follow, empowering them to contribute from day one. Kickstarter has found that the tool encourages the team to conduct more prosperous and reliable research than they would without it.